How can I cancel my Subscribe & Save?Updated 10 days ago
- Visit the My Account tab on Biotrust.com. Select Manage Subscriptions.
- Log into your account. If you don't have an account with us, you’ll need to create one. using the same email address used to place your orders.
- Click Manage Subscriptions.
- Identify the product you’d like to cancel the subscription for and click the link under it labeled Manage this subscription.
- Scroll to the bottom of that page and click Cancel subscription.
All Subscribe & Save modifications must be requested at least 24 hours before your order is scheduled to be billed.
Alternatively you can email us at support@biotrust.,com or call us at 1-800-766-5086.
Agents are available Monday through Friday 9:00am – 6:00pm ET (closed from 1:00pm - 2:00pm ET for lunch).