What is an In House Credit?Updated 3 months ago

Instead of returning a product for a refund, we offer a 125% In-House Credit (IHC) option. It's a credit held on your account to be applied towards a future purchase of your choice.

As an example, if the product you purchased was $87.00, your 125% In-House Credit amount would be $108.75! 

Notes about In-House Credits:

• IHCs are calculated on the value of the product you want to return, not the entire order total.
• IHCs cannot be redeemed on our online store. Please contact customer service to apply your IHC to your new order.
• IHCs do not cover shipping costs or state sales tax.
• IHCs must be redeemed within 1 year of the date of issue.
• IHCs may not be used on Subscribe & Save orders.
• All IHCs are final which includes returning the original product for a financial refund and any products purchased using an In House Credit.