Generally speaking, BioTrust products are unavailable in stores, and we do not have any physical locations to purchase our products. When necessary, we may reduce overstocked inventory by selling to brick-and-mortar stores. Inventory will vary.
We do not offer a wholesale program, and reselling BioTrust products is prohibited. However, we offer an affiliate program. Affiliates receive commissions on all referral-based sales. More details on this program, as well as the application to become
Yes, we accept checks and money orders. Please call or chat with our Customer Service team so we may create the order for you. This allows us to apply any coupon codes you have and ensures order accuracy. Once the order is created, we'll provide all
No, BioTrust products are shipped from the United States only. If you are shipping our products outside of the United States, please review our International Shipment Notice. BioTrust orders are processed in US dollars, and the currency conversion wi
At this time, we do not offer a specific discount to members of the military. However, we continuously offer promotions and sales allowing customers the opportunity to receive savings on our products. Also, our Subscribe & Save subscription plan is a
We offer sample-size containers for some of our products; however, they are only available with specific promotional offers. If you're interested in those promotional offers, our Customer Support team is happy to help you. Our Customer Support team c
Yes, BioTrust Nutrition ships to APO addresses.
You can request a change to your personal information by reaching out to Customer Service. Our Customer Support team can be reached by. Agents are available Monday through Friday 9:00am – 6:00pm ET (closed from 1:00pm - 2:00pm ET for lunch). Please r
Simply reach out to our customer support team to request to be added to our newsletters and email list!. Our Customer Support team can be reached by. Agents are available Monday through Friday 9:00am – 6:00pm ET (closed from 1:00pm - 2:00pm ET for lu
Yes! Our Subscribe & Save program is the easiest and most convenient way to get your favorite BioTrust products delivered each month without having to place new orders. By choosing Subscribe & Save when you place your order, you'll receive a signific
Yes! You can contact our customer support line by dialing 1-800-766-5086 for U.S. and Canada customers and +1-512-721-0026 for International customers (outside U.S. and Canada). We are available Monday through Friday 9:00am – 6:00pm ET (closed from 1
Yes! Orders shipped to P.O. boxes are delivered via the United States Postal Service.
You may redeem your In House Credit by contacting our customer support team. Our Customer Support team can be reached by. Agents are available Monday through Friday 9:00am – 6:00pm ET (closed from 1:00pm - 2:00pm ET for lunch).
The shipping cost varies depending on the weight of your order and delivery speed you select. When placing your online order, you will be able to select from the available shipping options to your address.
The shipping cost varies depending on the weight of your order and delivery speed you select. When placing your online order, you will be able to select from the available shipping options to your address.
Please click the link below to view a list of destination countries. If your destination country is not listed, shipping is not supported at this time. We apologize for any inconvenience.
When placing the order over the phone, our Customer Service team can process Visa, MasterCard, American Express, and Discover. Customer Service can also assist with personal checks and money orders over the phone. Additional options are available whe
If you have not received an order confirmation, please check your email Spam or Junk folders and confirm your payment was processed successfully. (Your financial institution can assist you with confirmation of the successful processing of your paymen
Your tracking number can be found in the shipping confirmation email sent to you when your order ships. Please refer to this email when tracking your package.
Although we process orders for shipment 7 days a week, our carriers only pick up Monday through Friday. Weekends, holidays and inclement weather can cause shipping times to vary. Once your order ships, you will receive a shipping confirmation email t
Please check your order confirmation to ensure your order was shipped to the correct address. If your order was shipped to an apartment building or office, please check with the front desk, lobby, or office manager. If your order was shipped to your
Once we ship your order and you receive your tracking number, please allow 24 - 48 hours for the carrier to update their records and for your tracking information to update.
Once your order ships from our facility, you will receive a shipping confirmation email with your tracking information. You can click on the tracking number to view the delivery status of your order. Please note: it can take 24 - 48 hours for trackin
Once your order ships, you will receive a shipping confirmation email that will include your tracking number. Please refer to this email when tracking your package.
To ensure we are compliant with state tax laws, taxes are assessed based on the ship-to address. Although your billing address may belong to a state that does not collect sales tax, your ship-to address may be different. If you have existing Subscrib
International customers may be responsible for additional customs duties, taxes or fees that are determined by their local government and vary by country. International customers are responsible for ensuring products and quantities ordered can be law
If you are concerned that customs may seize, damage or destroy your package, we recommend you contact your local customs office to fully understand any regulations or restrictions that may apply to the products you are ordering. Unfortunately, we can
At this time, we are unable to apply more than one coupon code to an order.
While we do not offer wholesale discounts at this time, we do offer several different discount options. Discounts are available when you purchase multiple bottles/boxes of a product, sign up for monthly subscriptions, and when you add other products
We implement a variety of security measures to maintain the safety of your personal information.